Green flags and red flags
You can learn most of what you need before anyone shows up. Listen for these on the phone and watch for them at the door.
Good signs
- They answer with a real business name.
- They give a price range for your job, not just a trip fee.
- They ask what kind of lock or car it is before quoting.
- The technician asks for proof that you live there or own the car.
- You get a written invoice with the company's name and address.
Warning signs
- "Locksmith service" with no company name.
- A very low "service call" price and nothing else.
- They want to drill a standard lock right away.
- The price jumps once the work has started.
- Cash only, and no paperwork.
Read the guide
- How to choose a locksmithWhat to check before you call, and what to ask on the phone.
- Locksmith scamsHow the bait-and-switch works and how to stop it.
- What affects the priceWhy two lockouts can cost very different amounts.
- Locked out of your houseWhat to try first, and what to skip.
- Rekey or replace?The cheaper fix is usually the right one.
- Home security basicsFive upgrades that matter more than a fancy lock.
- Questions to askA short phone script you can read from.
This guide is written by Key-En-Lock, a locksmith company in Melbourne. The advice applies whoever you hire.
