| Ask | A good answer sounds like |
|---|---|
| What is your company's name? | A real name, given right away. |
| Where are you located? | A local address you can look up. |
| What will the whole job cost? | A range, plus what would make it higher. |
| Is that the total or a trip fee? | A clear answer either way. |
| Who is coming, and when? | A name or a vehicle, and a time window. |
| Will you need to drill? | "Usually not" for an ordinary door. |
| Do you take cards and give an invoice? | Yes and yes. |
| Are you insured? | Yes, without hesitation. |
You can also use the FTC's tips as a second checklist.