Short answer: Pick a company with a real name and local address, get a price range on the phone, and expect them to check your ID when they arrive.
Before you call
- Look for a business name, not just "locksmith". Ads that only say "locksmith near you" are often call centers that pass jobs to whoever is free.
- Check the address. A real shop or office you can find on a map is a good sign. A suite number at a mailbox store is not.
- Check the state registration. Florida businesses are listed on Sunbiz, the state's business search. It takes a minute and shows how long the company has been around.
- Read a few reviews. Look for detail. "Showed up in 30 minutes and charged what he quoted" tells you more than five stars and no words.
On the phone
Describe the job: a house, car or business; what kind of lock; whether you have a key. Then ask for a price range for the whole job. A good locksmith may not know the exact number until they see the lock, but they can tell you what it usually runs and what would make it more.
If all you get is a trip fee and "the technician will tell you the rest", call someone else.
When they arrive
- The van or car should match the company you called.
- They should ask for ID and proof that you live there or own the car. That protects you.
- They should confirm the price before starting, especially if it is different from the phone quote.
- Most lockouts can be opened without drilling. If they reach for the drill first, ask why.
The Federal Trade Commission's guide to hiring a locksmith says much the same, and is worth a look.